Making your laundry Better
Faqs
Fresh Clothes, Fresh Life
Corporate overview
At Clocare, we understand that you may have questions about our services, pricing, and processes. To help you, we’ve compiled a list of frequently asked questions. If you don’t find your answer here, feel free to contact us!
FAQ's
Clocare is an aggregator and clothing care company offering services such as ironing, wash + fold, dry cleaning, tailoring, and clothes rental. Our technology platform bridges the gap between customers, laundry and dry cleaning providers, and service partners to meet diverse clothing care needs.
Customers use Clocare to easily search for and discover nearby service providers, while we equip our partners with advanced marketing tools tailored to the laundry and clothing care industry. These tools help partners engage with customers, expand their reach, and grow their businesses efficiently.
Currently, Clocare operates in Vadodara and Ahmedabad. However, our vision and mission are to expand across India, bringing our reliable clothing care services to every corner of the country. Stay tuned as we grow!
You can place an order through our mobile app, website, or by contacting our customer support team at (+91) 81411 16600.
Clocare operates 24/7 to ensure your convenience. However, pickups and deliveries are scheduled between 8:00 AM and 9:00 PM, Monday to Sunday. Orders can be placed anytime through our mobile app or website.
We offer: Ironing Service, Premium Ironing Service, Wash Service, Wash + Ironing Service, Dry Cleaning, Garment Rentals, Tailoring Services
Yes, our Premium Ironing and Dry Cleaning services are specifically designed for delicate and high-value garments like silk sarees, designer dresses, and formal suits.
Yes, we offer garment rentals, including formal suits and traditional wear for men and women.
Yes, our tailoring services include alterations and custom designs. Contact us for more details.
Our pricing depends on the type of service and garment. Visit our Rate Card page for detailed pricing information.
No, we follow a transparent pricing policy with no hidden charges.
We accept cash, debit/credit cards, UPI payments, and popular digital wallets.
You can schedule a pickup through our mobile app or website by selecting a convenient date and time slot.
We offer:
- Quick Delivery (4 Hours)
- Express Delivery (12 Hours)
- Regular Delivery (24 Hours)
Regular delivery is free. Quick and Express delivery options have additional charges based on your location and service type.
Yes, you can modify your slot up to 2 hours before the scheduled time through our app or by contacting customer support.
You can reach us via:
- Phone: 📞 (+91) 81411 16600
- Email: 📧 [email protected]
- WhatsApp: 📱 (+91) 81411 16600
Customer satisfaction is our priority. If you’re unhappy with any service, please contact our support team, and we’ll resolve the issue promptly.
Yes! First-time users can enjoy a 50% discount on their first order. Use promo code TRYCOCARE
Absolutely! Refer a friend to Clocare and earn ₹50 when they place their first order.
We use high-quality detergents and maintain strict hygiene protocols to ensure your clothes are cleaned and cared for safely.
Yes, we provide contactless pickup and delivery for your safety and convenience.
Still have questions?
If you couldn’t find the answer you were looking for, don’t hesitate to reach out to us at +91 81411 16600 or [email protected] Clocare is here to make your clothing care experience effortless and enjoyable!
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Testimonials
See what some of our customers have to say about our business and service quality. Join hundreds of happy customers.
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Excellent and quick service
Tanvi More
August 19, 2022Service from preet trivedi was quite good and fast ,and certainly chakachak is getting better with punctuality then it used to have before
mohit kulkarni
August 19, 2019Amazing Experience Very fast delivery Great Service Surely recommended to all
Foram Shah
August 19, 2021 -
Highly recommended Great experience
Vasim Shaikh
August 19, 2022Very prompt in issue resolution! They have a supportive team.
Saloni
August 19, 2022The service is really good and fast
Prithvi raj
August 19, 2022 -
Great Service Highly recommend Customer care service superb experience and Best support for me
bipin vasava
August 19, 2022I recently had two big Indian weddings to attend and after that i had many indian clothes lined up for dry cleaning, so i decided to give my clothes to Chaka chak and they a great job dry cleaning my clothes, they came out as if they were new! In short I am very happy with their services!!!
Mansi Bhatt
September 19, 2022A mobile app is very convenient to place an order as per our requirement and quality of service is also at par. I strongly recommended.
Suppreeti Ray
August 19, 2022 -
Their services are good and they come up with every festivals offers and its innovative concept of laundry through (mobile app) and hence , expecting much more services from other channel (other from clothes )
Pallav Jain
August 19, 2019Had a really great experience very sufficient staff an accurate service for value thank you you wish for your best
Aryan Shah
August 19, 2022It is the best and unique service in town. No one provides this type of services anywhere. One should go for it. This is the best service for working people, students and obviously for house wives. Just order through app or by missed call and relax. Everything is organized.
Mayur Patel
August 19, 2018 -
Pickup planning needs to be done as they won't visit for a pickup unless pickup is booked in advance. For immediate needs local dhobiwala is the only option. Quality of job done is tad better than local laundry
Rajkumar Singh
January 19, 2023This Concept is Very Good I m giving firstorder and i will be happy for Quik service
Manish Rajput
August 19, 2022Best experience for the timely delivery and personal attention by Mr Prit , keep working the same with consistency . Thanks
Garvit Soni
August 19, 2019 -
The punctuality and timely delivery has improved since the last time. I have never faced any quality issues so far. It is a really helpful app for office goers. They have regained my confidence in their services and I shall keep using it.
Guru Gayatri
August 19, 2018Good service but they charge ₹5 for regular clothes and ₹7 for jeans, which is a bit too much. I would rather go to a nearby dhobi. Otherwise they're really professional. They don't put paper in clothes for ironing, which results in crumbling of clothes. Minimum is ₹100 per order otherwise they won't pick up.
Nikhil Patel
August 19, 2019Very professional service They are giving ontime services
Dhirendra Rajput
July 19, 2023 -
Amazing. My Order delivered in 4 hrs.!! Not easy to believe. Their quick service is really awesome for frequent traveler like me. I am from Mumbai, would love to use your services there too. Sahi Hai Chakachak.
samarth shinde
August 19, 2018Good app. But had difficult once because the delivery guy delivered and took cash, but didn’t mention in the order. Even though the delivery was successful app blocked me from making further orders as in the app it indicated I have to still pay for the previous order. Call Customer Care and issue resolved.
Vijay Tank
August 19, 2018I am currently living in Baroda for my graduation. Due to my student and work life I was unable to manage my household chores, so decided to try Chaka chak for my laundry and I was so happy with the service I got. Quick service, I highly recommend it!
Nidhi Jain
October 19, 2022 -
The only savior in Vadodra, if you want to get your laundry done in a day or two.
Vaibhav Nigam
August 19, 2022Great concept and very convenient for the working class in the city. Have your clothes picked up and dropped off at your convenience.
Kuldip Jadhav
August 19, 2022A very prompt and useful service. Sometimes it gets delayed but overall quality and apporach is nice.
Chandrakant Patel
August 19, 2019 -
This service is a really good source for customers like us receiving premium quality laundry services at affordable rates. I would highly recommended this app to everyone.
HARSHAM N
August 19, 2021Great service. Decent staff. Very active to respond to any queries. Overall the best app based laundry experience I've had in Vadodara
Arjun Bakre
August 19, 2021its really time saving app for house wives and working women, really excellent app. I got Hassel free ironing work
Accounts Dept.
August 19, 2022 -
I'm frequent traveler and mostly I use their priority service at last minute. Chakachak your concept for quick or express service is really helpful & rare. You solved my long term issue. Kudos to team chakachak.
Shreshtha Vasoya
August 19, 2018Wow !!! Great service awesome staff best for everyone loved it 👏👍😎
Shive parvati
August 19, 2022Lived in hostel and used it , love the response.
vertika joshi
August 19, 2022
