Making your laundry Better
Faqs
Fresh Clothes, Fresh Life
Corporate overview
At Clocare, we understand that you may have questions about our services, pricing, and processes. To help you, we’ve compiled a list of frequently asked questions. If you don’t find your answer here, feel free to contact us!
FAQ's
Clocare is an aggregator and clothing care company offering services such as ironing, wash + fold, dry cleaning, tailoring, and clothes rental. Our technology platform bridges the gap between customers, laundry and dry cleaning providers, and service partners to meet diverse clothing care needs.
Customers use Clocare to easily search for and discover nearby service providers, while we equip our partners with advanced marketing tools tailored to the laundry and clothing care industry. These tools help partners engage with customers, expand their reach, and grow their businesses efficiently.
Currently, Clocare operates in Vadodara and Ahmedabad. However, our vision and mission are to expand across India, bringing our reliable clothing care services to every corner of the country. Stay tuned as we grow!
You can place an order through our mobile app, website, or by contacting our customer support team at (+91) 81411 16600.
Clocare operates 24/7 to ensure your convenience. However, pickups and deliveries are scheduled between 8:00 AM and 9:00 PM, Monday to Sunday. Orders can be placed anytime through our mobile app or website.
We offer: Ironing Service, Premium Ironing Service, Wash Service, Wash + Ironing Service, Dry Cleaning, Garment Rentals, Tailoring Services
Yes, our Premium Ironing and Dry Cleaning services are specifically designed for delicate and high-value garments like silk sarees, designer dresses, and formal suits.
Yes, we offer garment rentals, including formal suits and traditional wear for men and women.
Yes, our tailoring services include alterations and custom designs. Contact us for more details.
We offer:
- Quick Delivery (4 Hours)
- Express Delivery (12 Hours)
- Regular Delivery (24 Hours)
You can reach us via:
- Phone: 📞 (+91) 81411 16600
- Email: 📧 [email protected]
- WhatsApp: 📱 (+91) 81411 16600
Customer satisfaction is our priority. If you’re unhappy with any service, please contact our support team, and we’ll resolve the issue promptly.
Yes! First-time users can enjoy a 50% discount on their first order. Use promo code TRYCOCARE
Still have questions?
If you couldn’t find the answer you were looking for, don’t hesitate to reach out to us at +91 81411 16600 or [email protected] Clocare is here to make your clothing care experience effortless and enjoyable!
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Testimonials
See what some of our customers have to say about our business and service quality. Join hundreds of happy customers.
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Wow !!! Great service awesome staff best for everyone loved it 👏👍😎
August 19, 2022I recently had two big Indian weddings to attend and after that i had many indian clothes lined up for dry cleaning, so i decided to give my clothes to Chaka chak and they a great job dry cleaning my clothes, they came out as if they were new! In short I am very happy with their services!!!
September 19, 2022Amazing. My Order delivered in 4 hrs.!! Not easy to believe. Their quick service is really awesome for frequent traveler like me. I am from Mumbai, would love to use your services there too. Sahi Hai Chakachak.
August 19, 2018 -
The service is really good and fast
August 19, 2022Great service. Decent staff. Very active to respond to any queries. Overall the best app based laundry experience I've had in Vadodara
August 19, 2021I'm frequent traveler and mostly I use their priority service at last minute. Chakachak your concept for quick or express service is really helpful & rare. You solved my long term issue. Kudos to team chakachak.
August 19, 2018 -
Awesome service I never expected this kind of accuracy and great service in India thank you and grow great stay blessed
August 19, 2022Great Service Highly recommend Customer care service superb experience and Best support for me
August 19, 2022Excellent and quick service
August 19, 2022 -
Best experience for the timely delivery and personal attention by Mr Prit , keep working the same with consistency . Thanks
August 19, 2019The punctuality and timely delivery has improved since the last time. I have never faced any quality issues so far. It is a really helpful app for office goers. They have regained my confidence in their services and I shall keep using it.
August 19, 2018Very professional service They are giving ontime services
July 19, 2023 -
Had a really great experience very sufficient staff an accurate service for value thank you you wish for your best
August 19, 2022Very prompt in issue resolution! They have a supportive team.
August 19, 2022This service is a really good source for customers like us receiving premium quality laundry services at affordable rates. I would highly recommended this app to everyone.
August 19, 2021 -
Great concept and very convenient for the working class in the city. Have your clothes picked up and dropped off at your convenience.
August 19, 2022Their services are good and they come up with every festivals offers and its innovative concept of laundry through (mobile app) and hence , expecting much more services from other channel (other from clothes )
August 19, 2019My brother spoiled some of his 10-15 clothes in his luggage due to some mishaps while traveling. So we decided to try Chaka Chak, and they did a great job! All the stains have vanished, we are very happy with the top notch and fast service by them!
September 19, 2022 -
It is the best and unique service in town. No one provides this type of services anywhere. One should go for it. This is the best service for working people, students and obviously for house wives. Just order through app or by missed call and relax. Everything is organized.
August 19, 2018Good app. But had difficult once because the delivery guy delivered and took cash, but didn’t mention in the order. Even though the delivery was successful app blocked me from making further orders as in the app it indicated I have to still pay for the previous order. Call Customer Care and issue resolved.
August 19, 2018This Concept is Very Good I m giving firstorder and i will be happy for Quik service
August 19, 2022 -
The only savior in Vadodra, if you want to get your laundry done in a day or two.
August 19, 2022Highly recommended Great experience
August 19, 2022its really time saving app for house wives and working women, really excellent app. I got Hassel free ironing work
August 19, 2022 -
Pickup planning needs to be done as they won't visit for a pickup unless pickup is booked in advance. For immediate needs local dhobiwala is the only option. Quality of job done is tad better than local laundry
January 19, 2023Good service but they charge ₹5 for regular clothes and ₹7 for jeans, which is a bit too much. I would rather go to a nearby dhobi. Otherwise they're really professional. They don't put paper in clothes for ironing, which results in crumbling of clothes. Minimum is ₹100 per order otherwise they won't pick up.
August 19, 2019Amazing Experience Very fast delivery Great Service Surely recommended to all
August 19, 2021 -
A mobile app is very convenient to place an order as per our requirement and quality of service is also at par. I strongly recommended.
August 19, 2022Service from preet trivedi was quite good and fast ,and certainly chakachak is getting better with punctuality then it used to have before
August 19, 2019Lived in hostel and used it , love the response.
August 19, 2022