Making your laundry Better

Faqs

Fresh Clothes, Fresh Life

Corporate overview

At Clocare, we understand that you may have questions about our services, pricing, and processes. To help you, we’ve compiled a list of frequently asked questions. If you don’t find your answer here, feel free to contact us!

FAQ's

Clocare is an aggregator and clothing care company offering services such as ironing, wash + fold, dry cleaning, tailoring, and clothes rental. Our technology platform bridges the gap between customers, laundry and dry cleaning providers, and service partners to meet diverse clothing care needs.

Customers use Clocare to easily search for and discover nearby service providers, while we equip our partners with advanced marketing tools tailored to the laundry and clothing care industry. These tools help partners engage with customers, expand their reach, and grow their businesses efficiently.

Currently, Clocare operates in Vadodara and Ahmedabad. However, our vision and mission are to expand across India, bringing our reliable clothing care services to every corner of the country. Stay tuned as we grow!

You can place an order through our mobile app, website, or by contacting our customer support team at (+91) 81411 16600.

Clocare operates 24/7 to ensure your convenience. However, pickups and deliveries are scheduled between 8:00 AM and 9:00 PM, Monday to Sunday. Orders can be placed anytime through our mobile app or website.

We offer: Ironing Service, Premium Ironing Service, Wash Service, Wash + Ironing Service, Dry Cleaning, Garment Rentals, Tailoring Services

Yes, our Premium Ironing and Dry Cleaning services are specifically designed for delicate and high-value garments like silk sarees, designer dresses, and formal suits.

Yes, we offer garment rentals, including formal suits and traditional wear for men and women.

Yes, our tailoring services include alterations and custom designs. Contact us for more details.

Our pricing depends on the type of service and garment. Visit our Rate Card page for detailed pricing information.
No, we follow a transparent pricing policy with no hidden charges.
We accept cash, debit/credit cards, UPI payments, and popular digital wallets.
You can schedule a pickup through our mobile app or website by selecting a convenient date and time slot.

We offer:

  • Quick Delivery (4 Hours)
  • Express Delivery (12 Hours)
  • Regular Delivery (24 Hours)
Regular delivery is free. Quick and Express delivery options have additional charges based on your location and service type.
Yes, you can modify your slot up to 2 hours before the scheduled time through our app or by contacting customer support.

You can reach us via:

  • Phone: 📞 (+91) 81411 16600
  • Email: 📧 [email protected]
  • WhatsApp: 📱 (+91) 81411 16600

Customer satisfaction is our priority. If you’re unhappy with any service, please contact our support team, and we’ll resolve the issue promptly.

Yes! First-time users can enjoy a 50% discount on their first order. Use promo code TRYCOCARE

Absolutely! Refer a friend to Clocare and earn ₹50 when they place their first order.
We use high-quality detergents and maintain strict hygiene protocols to ensure your clothes are cleaned and cared for safely.
Yes, we provide contactless pickup and delivery for your safety and convenience.
Still have questions?

If you couldn’t find the answer you were looking for, don’t hesitate to reach out to us at +91 81411 16600 or [email protected] Clocare is here to make your clothing care experience effortless and enjoyable!

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Testimonials

See what some of our customers have to say about our business and service quality. Join hundreds of happy customers.  

  • Wow !!! Great service awesome staff best for everyone loved it 👏👍😎

    Shive parvati Avatar Shive parvati
    August 19, 2022

    I recently had two big Indian weddings to attend and after that i had many indian clothes lined up for dry cleaning, so i decided to give my clothes to Chaka chak and they a great job dry cleaning my clothes, they came out as if they were new! In short I am very happy with their services!!!

    Mansi Bhatt Avatar Mansi Bhatt
    September 19, 2022

    Amazing. My Order delivered in 4 hrs.!! Not easy to believe. Their quick service is really awesome for frequent traveler like me. I am from Mumbai, would love to use your services there too. Sahi Hai Chakachak.

    samarth shinde Avatar samarth shinde
    August 19, 2018
  • The service is really good and fast

    Prithvi raj Pillai Avatar Prithvi raj
    August 19, 2022

    Great service. Decent staff. Very active to respond to any queries. Overall the best app based laundry experience I've had in Vadodara

    Arjun Bakre Avatar Arjun Bakre
    August 19, 2021

    I'm frequent traveler and mostly I use their priority service at last minute. Chakachak your concept for quick or express service is really helpful & rare. You solved my long term issue. Kudos to team chakachak.

    Shreshtha Vasoya Avatar Shreshtha Vasoya
    August 19, 2018
  • Awesome service I never expected this kind of accuracy and great service in India thank you and grow great stay blessed

    mark wills Avatar mark wills
    August 19, 2022

    Great Service Highly recommend Customer care service superb experience and Best support for me

    bipin vasava Avatar bipin vasava
    August 19, 2022

    Excellent and quick service

    Tanvi More Avatar Tanvi More
    August 19, 2022
  • Best experience for the timely delivery and personal attention by Mr Prit , keep working the same with consistency . Thanks

    Garvit Soni Avatar Garvit Soni
    August 19, 2019

    The punctuality and timely delivery has improved since the last time. I have never faced any quality issues so far. It is a really helpful app for office goers. They have regained my confidence in their services and I shall keep using it.

    Guru Gayatri S Avatar Guru Gayatri
    August 19, 2018

    Very professional service They are giving ontime services

    Dhirendra Rajput Avatar Dhirendra Rajput
    July 19, 2023
  • Had a really great experience very sufficient staff an accurate service for value thank you you wish for your best

    Aryan Shah Avatar Aryan Shah
    August 19, 2022

    Very prompt in issue resolution! They have a supportive team.

    Saloni Avatar Saloni
    August 19, 2022

    This service is a really good source for customers like us receiving premium quality laundry services at affordable rates. I would highly recommended this app to everyone.

    HARSHAM N PATEL Avatar HARSHAM N
    August 19, 2021
  • Great concept and very convenient for the working class in the city. Have your clothes picked up and dropped off at your convenience.

    Kuldip Jadhav Avatar Kuldip Jadhav
    August 19, 2022

    Their services are good and they come up with every festivals offers and its innovative concept of laundry through (mobile app) and hence , expecting much more services from other channel (other from clothes )

    Pallav Jain Avatar Pallav Jain
    August 19, 2019

    My brother spoiled some of his 10-15 clothes in his luggage due to some mishaps while traveling. So we decided to try Chaka Chak, and they did a great job! All the stains have vanished, we are very happy with the top notch and fast service by them!

    Vidhi Joshi Avatar Vidhi Joshi
    September 19, 2022
  • It is the best and unique service in town. No one provides this type of services anywhere. One should go for it. This is the best service for working people, students and obviously for house wives. Just order through app or by missed call and relax. Everything is organized.

    Mayur Patel Avatar Mayur Patel
    August 19, 2018

    Good app. But had difficult once because the delivery guy delivered and took cash, but didn’t mention in the order. Even though the delivery was successful app blocked me from making further orders as in the app it indicated I have to still pay for the previous order. Call Customer Care and issue resolved.

    Vijay Tank Avatar Vijay Tank
    August 19, 2018

    This Concept is Very Good I m giving firstorder and i will be happy for Quik service

    Manish Rajput Avatar Manish Rajput
    August 19, 2022
  • The only savior in Vadodra, if you want to get your laundry done in a day or two.

    Vaibhav Nigam Avatar Vaibhav Nigam
    August 19, 2022

    Highly recommended Great experience

    Vasim Shaikh Avatar Vasim Shaikh
    August 19, 2022

    its really time saving app for house wives and working women, really excellent app. I got Hassel free ironing work

    Accounts Dept. ( Bestow ) Avatar Accounts Dept.
    August 19, 2022
  • Pickup planning needs to be done as they won't visit for a pickup unless pickup is booked in advance. For immediate needs local dhobiwala is the only option. Quality of job done is tad better than local laundry

    Rajkumar Singh Avatar Rajkumar Singh
    January 19, 2023

    Good service but they charge ₹5 for regular clothes and ₹7 for jeans, which is a bit too much. I would rather go to a nearby dhobi. Otherwise they're really professional. They don't put paper in clothes for ironing, which results in crumbling of clothes. Minimum is ₹100 per order otherwise they won't pick up.

    Nikhil Patel Avatar Nikhil Patel
    August 19, 2019

    Amazing Experience Very fast delivery Great Service Surely recommended to all

    Foram Shah Avatar Foram Shah
    August 19, 2021
  • A mobile app is very convenient to place an order as per our requirement and quality of service is also at par. I strongly recommended.

    Suppreeti Ray Avatar Suppreeti Ray
    August 19, 2022

    Service from preet trivedi was quite good and fast ,and certainly chakachak is getting better with punctuality then it used to have before

    mohit kulkarni Avatar mohit kulkarni
    August 19, 2019

    Lived in hostel and used it , love the response.

    vertika joshi Avatar vertika joshi
    August 19, 2022
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